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Social Marketing and Changing Behaviour

Author

Ed Mayo

National Consumer Council

Summary

Based on a call from British Prime Minister Tony Blair for

information papers on the evolution of the role

of the state in promoting social progress, this paper focuses on social marketing as a communication strategy for social development. Because social marketing aims at behaviour

change, author Mayo promotes it as a better

investment of public health funding than

awareness-raising campaigns. According to the

author, social marketing draws on the best

commercial marketing and public sector practices

including shared responsibility between

individuals and the state.

Mayo discusses how fiscal measures can affect

behaviours and points to various

examples with mixed results. For instance, he

cites a positive correlation between raising

tobacco taxes and reduced consumption coupled

with the negative correlation of increased

smuggling of tobacco across borders. He

concludes that fiscal incentives can have power

for change if combined with a mix of

interventions, since they do not always result in

change or gain public acceptance standing

alone.

Along with a chart on key behavioural challenges

to public health, this document includes the

following ten important characteristics to

designing effective interventions to promote

health:

size="2" color="#000080">

  • Active engagement of individuals and

    communities;

  • Focusing on behaviour;
  • Using a developed 'segmentation'

    approach;

  • Longer-term multiple interventions;
  • Using combined approaches;
  • Integrating national and local

    endeavours;

  • Genuine multi-sector cooperation;
  • Theory driven interventions;
  • Learning culture; and
  • Joining forces for the greatest possible
    synergies.


Contact

National Consumer Council
20 Grosvenor Gardens
London SW1W 0DH
United Kingdom
Tel: 020 7730 3469
Fax: 020 7730 019
info@ncc.org.uk
NCC website

Source

Pan American Health Organization (PAHO)'s

href="/redirect.cgi?r=http://listserv.paho.org/A

rchives/equidad.html" target="_blank">Equity,

Health, and Human Development (EQUIDAD)

listserv, September 5 2006, and the href="/redirect.cgi?r=http://www.number-10.gov.uk/output/Page9910.asp" target="_blank">10 Downing

Street website.


Placed on the Communication Initiative site February 20 2007
Last Updated February 20 2007

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