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Soul City 4 Illustrative Results - Impact on connecting people to services / service delivery

Summary

Impact on connecting people to services, associated with SC in partnership with the NNVAW:

  1. The intervention raised awareness of, and increased contact with local violence against women services: e.g. 16% of respondents with no access to SC had heard about the Stop Women Abuse Helpline (SWAH), and none of them had written down or kept the number, whereas 37%, 45% and 61% of respondents with exposure to 1, 2 and 3 sources of SC respectively had heard about the SWAH and 12%, 15% and 25% of respondents accessing 1, 2 and 3 sources of SC respectively had written down or kept the number.
  2. The intervention increased access to referral services and crisis counselling through the Stop Women Abuse Helpline (SWAH), and promotion of the AIDS Helpline. Approximately 180 000 calls were answered on 4 lines over 5 months. More than 1 in 5 calls answered were from non-urban areas.
  3. 8% of respondents in the post-intervention survey reported experience of domestic violence. 1% of respondents with no exposure to SC TV reported that they had made contact with an organization working in VAW whilst SC was on air, whereas 4% of those with low and medium exposure to SC TV, and 5% of those with high exposure to SC TV did.

Contact

Sue Goldstein
Executive, South Africa Programmes
Soul City: Institute for Health and Development Communication
South Africa
Fax: 086 661 3145 or 011 341 0370

Placed on the Communication Initiative site August 25 2003
Last Updated November 14 2008

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