I am a sociolinguist and internationally recognized expert in health literacy and public understanding of health and science. My research focuses on analyzing and closing the gaps between expert knowledge and public understanding. I am the lead author of the textbook, Advancing Health Literacy: A Framework for Understanding and Action, (co-authored with Andrew Pleasant, PhD., and Dr. David S. Greer, Jossey-Bass/Wiley 2006). It was reviewed by New England Journal of Medicine, which called it "required reading" for public health professionals responsible for developing new tools for communicating with patients and the general public.
I am the creator of healthliteracylab.com - an ever-expanding free library of short animated lessons and tips about communication intended for professionals work in health and public safety.