Johns Hopkins Center for Communication Programs

Lusaka, Zambia

Reference Number (optional): 

Classified title: Sr. Program Officer II

Role/Level/Range: ACRP/04/MG

Starting Salary Range:  Commensurate with Experience

Employee group: Full Time

Employee subgroup (FLSA Status): Exempt

Position Type  New

Schedule: 37.5

Location:  Lusaka, Zambia

The Senior Program Officer II oversees technical, programmatic, and administrative aspects of one or more large-scale programs and leads the development and implementation of programs independently. The Senior Program Officer II will mentor staff and oversee teams. S/he will lead technical work and center-wide initiatives independently. S/he will lead proposal development and lead strategic partnership development and donor cultivation. S/he will lead and oversee high-level strategy design and implementation and proposal development.

The Deputy Chief of Party (DCoP)/Social Behavior Change (SBC) Advisor will support the Chief of Party in the coordination of Breakthrough ACTION activities and staff in Zambia and demonstrate skills and experiences that complement the Chief of Party’s.

Performance is measured in each of the areas below (program management, people management, technical work, and professional and organizational growth) with five criteria:

  • Quantity of Work
  • Quality of Work
  • Initiative, Problem Solving & Innovation
  • Interaction with Others
  • Communication

Performance of staff who supervise other staff will also be measured in:

  • Staff Development
  • Utilization and Allocation of Resources
  • Organizational Effectiveness

Essential Duties and Responsibilities include the following and other duties may be assigned:

Program Management

  • Lead, oversee or act as technical expert for large-scale projects and or country programs independently. May include:
    • Envision, design and initiate new program activities according to a larger program goal
    • Produce and edit documents, work plans, reports, and presentations
    • Lead budget development and resource allocation
    • Oversee staffing, roles, and level of effort to meet program goals
    • Facilitate effective communication and collaboration between program, finance, and administrative staff to ensure team functioning to meet program goals
    • Facilitate and model frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally)
    • Lead engagement with internal and external partners
    • Ensure adherence to JHU, CCP and donor rules, regulations and policies
    • Lead process of using data to inform strategies, work plans, and program direction
  • Put in place tools, processes, structures to ensure excellence in programs, products, and deliverables to meet program goals

People Management

  • Design and manage effective team structure to meet program goals
  • Supervise, coach, and mentor staff independently
    • Orient and train new staff members
    • Conduct regular (at least quarterly) check ins and annual performance reviews with all supervisees
    • Identify and recommend appropriate professional development opportunities for supervisees
    • Ensure effective coaching, mentoring, and supervision of all staff on your team
    • Provide coaching and mentoring to promote continued growth and improvement among supervisees and other staff
  • Oversee and ensure the quality of work produced by staff or team. Develop processes, tools, and routines that ensure the quality of work.
  • Operate with compliance to all JHU supervisory policy.

Technical Work

  • Oversee high level strategy design and implementation independently.
    • Lead and build staff capacity in technical work, including strategies, toolkits, communication materials, scripts, job aides, needs assessments, etc.
    • Generate and envision new activities, ideas, frameworks, and strategies that further high-level goals
    • Use, develop, and model tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible
    • Provide information to others about the quality of work. This includes raising concerns about errors, omissions, and poor quality products to the staff member responsible for that work, and requesting revision of work that is not high quality.
    • In collaboration with research and evaluation division, strategically plan for research, monitoring, and evaluation activities
  • Lead in-country technical activities, including trainings, workshops, and program support, independently
  • Demonstrate technical expertise in relevant technical areas (i.e. SBC, knowledge management, health areas, etc.) and build capacity in others
  • Demonstrate high level technical communication, including writing reports, creating and giving presentations, and facilitating trainings or group discussions
  • Ensure excellence in programs, products, and deliverables to meet program goals

Professional and Organizational Growth

  • Initiate and lead center-wide initiatives, independently
    • May include brown bags, communities of practice, etc.
  • Lead proposal development (technical, budget, coordination) independently
  • Lead strategic partnership development independently
  • Lead donor cultivation independently
  • Contribute to global technical knowledge
  • Represent JHU and CCP at relevant external meetings and events
    • May include delivering technical presentations, networking, relationship building, and initiate and follow through with opportunities for collaboration
  • Professionally engage and collaborate with other programs across the Center
  • Recognize and address factors that might strategically impact a program or the Center, and lead implementation of solutions
  • Proactively seek opportunities to expand leadership and management skills
    • Complete at least two JHU training courses related to job duties per year. For supervisors, this should include completing CCP HR’s recommended core courses in the JHU Supervisory Training Program within two years of taking on official supervisory duties
  • Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals Identify opportunities for bringing new skills into the Center, including attending JHU courses and seminars, conferences, other external trainings etc.

Specific duties & responsibilities:

The Deputy Chief of Party (DCoP) /SBC Advisor will support the Chief of Party (COP) in the coordination of Breakthrough ACTION activities and staff, ensuring effective bi-directional communication and learning among staff and partners, efficient field and finance operations, and high quality monitoring and learning systems across project activities. S/he will further ensure communication and collaboration across technical, operational, and/or provincial teams, through both development of knowledge management systems and work processes, and fostering a culture of collaboration. S/he will support the CoP in developing and socializing a shared project vision, mission, and identity.  The DCOP/SBC TA will ensure integration of SBC and SBCC approaches in the workplan across all of the IRs.  S/he will work closely with the Innovations Advisor and Chief of Party to ensure the best SBC approaches are being used to reach the project’s outcome. In addition, s/he will ensure learnings will be shared with HQ and other BA country programs.

Minimum qualifications: Master’s degree (M.A., MHS, MPH) required. Six years related experience required. Additional relevant experience and/or training may substitute for some education.

Preferred qualifications:

  • At least 10 years’ experience in SBC, including relevant field experience, strongly preferred. 
  • Advanced degree in public health, health communication or related field. 
  • Field experience in southern Africa

Special knowledge, skills, and abilities:

  • Demonstrates exceptional leadership abilities
  • Deep applied experience in Social and Behavior Change (SBC)                                                

Any specific physical requirements for the job: Potential for extensive travel throughout the country and limited international travel.

Supervisory responsibility : To be determined. 

Budget authority:  Budget authority remains with Chief of Party unless specifically delegated.




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