Below are specific sectoral strategies to achieve the IT policy objectives:

E-Commerce

E-commerce will be utilised as a means of integrating Kenya into the global economy. A comprehensive policy, legal and regulatory framework will be developed in collaboration with the international community that will support, through the enactment of legislation, the development of e-commerce and e-business. Support will also be provided for promotional campaigns to raise public awareness on the potential opportunities presented by e-commerce.

E-Government Services

The overall goal of e-government is to achieve a more citizen-centered, results-oriented and efficient government. The focus of this strategy will be on redefining relationships between citizenry and government. This will be achieved by empowering citizens through increased and better access to government services. E-government services will improve cooperation between government agencies, enhance efficiency and effectiveness of resource utilisation, enhance competitiveness and reduce transaction costs for government, citizens and the private sector through the provision of timely information and government services, and provide citizens with a forum for participation in government activities. The e-Government initiative will be planned, designed and implemented through a partnership between the government, private sector and civil society.

E-Learning

The ICT policy will promote the growth and implementation of e-learning. To do this, the government will employ the following strategies:

Promote the development, sharing and integration of e-learning resources to address the educational needs of primary, secondary and tertiary institutions: facilitate public-private partnerships to mobilise resources in order to support e-learning initiatives, develop integrated e-learning curriculum to support ICT in education and promote distance education and virtual institutions, particularly in higher education and training.

Enhance the dissemination of e-learning initiatives: provide affordable infrastructure to facilitate dissemination of knowledge and skill through e-learning platforms, promote the establishment of a national ICT centre of excellence, create awareness of the opportunities offered by ICT as an educational tool to the education sector, exploit e-learning opportunities to offer Kenyan education programmes for export.

IT in Health Services

The goal of IT in Health Services is to improve equity and quality of life by utilising information technology in health delivery systems. Government promotion of IT in health services will include providing IT facilities in all public health facilities, providing IT training to medical staff, setting standards and norms for IT in the healthcare system, developing legislation governing telemedicine and health information, and establishing national resource centres for IT in the healthcare system.

Community Stakeholders and Partners:

In order to attain all of the objectives of this policy, a cohesive and well functioning institutional framework will be developed through the partnership of:

Government:

The government’s role in the sector will include, among other things, development, implementation and coordination of policy, regulation and licensing, dispute settlement and resolution, and provision of an enabling environment for investment in the sector.

Development partners:

Development partners will play a complementary role towards the development of the goals and objectives of this policy. Within the ICT policy framework, the government will cultivate linkages with various development partners to provide financial, material, technical assistance as well as build capacity for sustainability.

Civil Society:

The role of the Civil Society will be to inform the policy making process by making relevant contributions in regard to ICT access, e-education, poverty reduction and e-governance.

Investors and Operators:

Investors, operators and service providers play an important role in the sector and will be required to participate in the provision of universal service/access; develop a sector with efficiency, credibility, commercial integrity and good corporate governance; provide quality and sustainable service with pluralism of choice to consumers; and keep abreast with and participate in ICT both regionally and internationally.

Consumers/users:

Consumers and users will be expected to participate in ensuring: universal access and affordability of ICT services, quality of services is maintained, and continued review of government policy in accordance with technological and consumer trends.

ICT Professional Bodies:

The government will identify and encourage the formation of national ICT professional bodies registered under the laws of Kenya to foster professional ethics, standards and human resource development.