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Advocating for Openness: Nine Ways Civil Society Groups Have Mobilized to Defend Internet Freedom
November 17, 2017

Advocating for Openness: Nine Ways Civil Society Groups Have Mobilized to ...

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"[A]ctivists are building digital rights movements from the ground up, launching national policy dialogues, and fighting to establish new norms and Internet standards. Understanding which of these efforts are successful, and sharing this ...

Risk Communication Guide for Mobile Phones and Base Stations
November 16, 2017

Risk Communication Guide for Mobile Phones and Base Stations

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"The emphasis is on anticipating where people may have concerns and then using effective communication approaches to minimise the potential for heightened concerns in the community." Produced by the Groupe Speciale Mobile Association (GSMA) and ...

Open Data and Transparent Value Chains in Agriculture: A Review of the Literature
November 2, 2017

Open Data and Transparent Value Chains in Agriculture: A Review of the ...

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"In the context of smallholder agriculture, which contains a large and at times complicated number of value chain actors, unequal access to information leads certain actors to be on the losing end of the transactions that take place within the ...

Using Minecraft for Community Participation
October 20, 2017

Using Minecraft for Community Participation

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The purpose of this manual is to provide an overview and a step-by-step guide to the use of Minecraft, the "sandbox" computer game, as a community participation tool in urban design projects. As part of its mandate to promote socially and ...

Going to Scale with ICTs for Agriculture
October 18, 2017

Going to Scale with ICTs for Agriculture

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"...These technological applications are capable of reaching hundreds of millions of smallholder farmers and stakeholders in rural areas, acting as a catalyst for positive change and in achieving the SDGs...." This series of seven case studies ...

Using Mobile Phones to Improve Vaccination Uptake in 21 Low- and Middle-Income Countries: Systematic Review
October 12, 2017

Using Mobile Phones to Improve Vaccination Uptake in 21 Low- and ...

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"There is reason to be optimistic regarding the potential for mobile phones to increase vaccination coverage in LMIC."

The Potential of Social Media Intelligence to Improve People's Lives: Social Media Data   for Good
October 4, 2017

The Potential of Social Media Intelligence to Improve People's Lives: Social ...

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Developed with support from Facebook, this report from the Governance Lab (GovLab) explores the premise that data - and, in particular, the data and analytical expertise held by social media companies - may provide for a new type of intelligence ...

Making Innovation and Technology Work for Women
October 4, 2017

Making Innovation and Technology Work for Women

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"From mobile banking ventures that facilitate women's entrepreneurship to e-learning platforms that take classrooms to individuals, social innovations have the potential to serve as a powerful tool to break trends and increase the awareness, ...

Gender and Information Communication Technology (ICT) Survey Toolkit
October 3, 2017

Gender and Information Communication Technology (ICT) Survey Toolkit

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The Gender and ICT Survey Toolkit provides a set of resources for obtaining a landscape assessment of gender and information and communication technology (ICT), providing organisations wanting to use mobile technology in their humanitarian and ...

Innovations in Mobile Birth Registration: Insights from Tigo Tanzania and Telenor Pakistan
September 28, 2017

Innovations in Mobile Birth Registration: Insights from Tigo Tanzania and ...

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"The ability to prove one’s identity is essential to securing a number of life-enhancing services such as healthcare, education, financial services, connectivity and social protections."  This GSMA report addresses the need of an estimated ...

ICT4D Research: Reflections on History and Future Agenda
September 21, 2017

ICT4D Research: Reflections on History and Future Agenda

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"[T]o what extent are ICTs contributing to development, particularly that of the relatively poor members of society? How can we extend the benefits of ICTs more widely in society and mitigate the negative effects of rich/poor divides, for ...

GSMA mHealth Gender Toolkit - Key Principles and Tips for Reaching Women
September 20, 2017

GSMA mHealth Gender Toolkit - Key Principles and Tips for Reaching Women

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“Women represent an untapped business opportunity in mHealth, with direct and indirect commercial benefits for the mobile industry.”

Voice or Chatter? Making ICTs Work for Transformative Engagement
September 20, 2017

Voice or Chatter? Making ICTs Work for Transformative Engagement

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"Digital choices for democracy can empower or disempower citizens; can present citizens with real alternatives for equality, thereby deepening democracy; or [can] prove costly for both individual citizens and the polity as a whole."

Protecting Children on the Move in Asia through Information and Communication Technology (ICT) and Social Media
September 18, 2017

Protecting Children on the Move in Asia through Information and ...

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"In a region with more mobile phones than people,...digital growth in Southeast Asia presents opportunities for children on the move to make informed decisions prior to migration and could help to prevent children from moving alone or being ...

Barriers and Solutions in Using M4D: Connecting Directly to Citizens for Scalable Impact
September 14, 2017

Barriers and Solutions in Using M4D: Connecting Directly to Citizens for ...

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"For a mobile engagement project to create real impact, affordable and scalable technology is a necessary starting point, but elements of culture, psychology and human design must be considered." This paper identifies four prevailing barriers to ...

Digital Tools and Improving Women's Safety and Access to Support Services
September 8, 2017

Digital Tools and Improving Women's Safety and Access to Support Services

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"The literature on (non-digital and digital) ICTs (Information and Communication Technologies) and women and girls' empowerment is relatively large, but most studies focus on women's economic empowerment, and these rarely draw connections between ...

World Development Report 2016: Digital Dividends
August 30, 2017

World Development Report 2016: Digital Dividends

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This World Bank report explores the impact of the internet, mobile phones, and related technologies on economic development. Its statistics and analysis show that, while digital technologies have spread rapidly in much of the world, digital ...

ReMiND Project: Midterm Evaluation Summary
August 22, 2017

ReMiND Project: Midterm Evaluation Summary

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Using mobile phone-based health technology (mHealth) in Uttar Pradesh (UP), India, the Reducing Maternal and Newborn Deaths Project (ReMiND) aims to increase the adoption of key maternal newborn and child health practices by improving the ...

Reducing Maternal and Newborn Deaths (ReMiND)
August 22, 2017

Reducing Maternal and Newborn Deaths (ReMiND)

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"What was really eye-opening was that with the phone, the illiterate ASHA, who seemed overwhelmed and a bit lost, was transformed to someone with increased skills and confidence, who was effective in her work and respected in her community. - ...

Democratic Accountability in the Digital Age
August 22, 2017

Democratic Accountability in the Digital Age

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This paper summarises the key issues in the current digital governance scenario in India. It focuses on emerging technological practices in government and articulates the gaps in current legal-policy measures necessary to promote participatory ...

The State of Mobile Data for Social Good
August 4, 2017

The State of Mobile Data for Social Good

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"There are many different stakeholders...in the mobile data for social good field, and all play a role in converting mobile data into actionable insights. The large number of stakeholder groups - and the plethora of organizations and individuals ...

The mAgri Design Toolkit - User-centered Design for Mobile Agriculture
July 31, 2017

The mAgri Design Toolkit - User-centered Design for Mobile Agriculture

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"By integrating a deep understanding of the user when designing or adapting an mAgri product, service providers can drive successful innovation in the mAgri sector and generate services that can be commercialized faster and become more widely ...

ICT in Agriculture: Connecting Smallholders to Knowledge, Networks, and Institutions (Updated Edition)
July 27, 2017

ICT in Agriculture: Connecting Smallholders to Knowledge, Networks, and ...

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“Information and communication technology (ICT) has always mattered in agriculture. Ever since people have grown crops, raised livestock, and caught fish, they have sought information from one another. Today, ICT represents a tremendous ...

When Top Down Visions Meet Grassroots Digital Activism: Notes from Netherlands
July 11, 2017

When Top Down Visions Meet Grassroots Digital Activism: Notes from Netherlands

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"...even in a context where citizen participation becomes a policy principle, the desired format of and the actual opportunities for participation can be problematic." This paper from Making All Voices Count studies the integration of ...

Children and the Data Cycle: Rights and Ethics in a Big Data World
June 27, 2017

Children and the Data Cycle: Rights and Ethics in a Big Data World

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"With increasing collection of big data and a vocal data science movement calling for more open data and greater utilization of big data within public, private and not-for-profit policymaking arenas, ensuring the protection of and respect for ...

Approaches to Local Content: Realising the Smartphone Opportunity
May 30, 2017

Approaches to Local Content: Realising the Smartphone Opportunity

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"[S]martphones have the potential to open up a more vibrant ecosystem, with a growing number of commercial competitors, increasing consumer choice. This has the potential to drive both economic development, digital inclusion, and access to ...

Mobilizing Myanmar: A Smartphone Revolution Connects The Poor With Economic Opportunity
May 24, 2017

Mobilizing Myanmar: A Smartphone Revolution Connects The Poor With Economic ...

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"A majority smartphone market could serve as an ideal lab environment to test how mobile money could disrupt entrenched social and financial structures that have kept most people - especially women, ethnic minorities, and rural farmers - in deep ...

Una Hakika Project
May 24, 2017

Una Hakika Project

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Una Hakika (which means “Are you sure?” in Swahili) is a mobile-phone-based information service that helps to address false rumours contributing to intercommunal conflict in Kenya. Una Hakika began in the Tana Delta, an area with a history of ...

Zika Communication Mapping
May 16, 2017

Zika Communication Mapping

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This mapping tool is designed to support country-level coordination in Zika communication in 4 Latin American countries: El Salvador, Guatemala, Honduras, and the Dominican Republic. Developed by the Health Communication Capacity Collaborative ...

Crowdsourcing Citizen Feedback on District Development in Ghana Using Interactive Voice  Response Surveys
May 10, 2017

Crowdsourcing Citizen Feedback on District Development in Ghana Using ...

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"In Ghana, as in most countries, there is no systematic or easy way to provide inputs on citizen satisfaction and preferences to decision-makers." This practice paper shares the results of a research project involving a crowdsourcing platform ...

Organizational Guide to ICT4D: Leveraging Technology for International Development
May 5, 2017

Organizational Guide to ICT4D: Leveraging Technology for International ...

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"The world faces many challenges that require academic understanding, technological application, and program implementation to address. This guide is intended for internal change leaders and lays out an approach to using technology to improve ...

Partnership Guidelines: Building Effective Relationships between MNOs and NGOs in Complex Environments and Crises
May 2, 2017

Partnership Guidelines: Building Effective Relationships between MNOs and ...

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"Mobile technology is increasingly seen as a channel for information sharing, and humanitarian organisations are looking to how informative materials can be shared in digital form. As work continues in the space of mobile identity, here too we ...

How to Bring Family Engagement and Early Learning into the Digital Age
April 26, 2017

How to Bring Family Engagement and Early Learning into the Digital Age

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"By paying close attention to the ways in which technologies and media may be deployed to promote new connections that advance critical skills and learning pathways - and by ensuring that educators, mentors, tech developers, and parents are ...

The Use of Mobile Technology for Humanitarian Programming in Syria: Potential and Constraints
April 10, 2017

The Use of Mobile Technology for Humanitarian Programming in Syria: ...

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"Everyone is reliant on mobile technology for communication ... Even a grandmother in Syria might now be using applications such as WhatsApp ... these tools have become central." (Field researcher interviewee) This report presents the findings ...

Managing Disaster Response through Mobile: Latin America
April 3, 2017

Managing Disaster Response through Mobile: Latin America

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From GSMA Intelligence, in collaboration with the GSMA's Disaster Response team, this report provides an overview of the Latin American mobile market, the disaster risk landscape, and examples of the innovative solutions being developed by the ...

Technology Innovation Hubs and Policy Engagement
March 24, 2017

Technology Innovation Hubs and Policy Engagement

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"There is latent, but recognised, potential for tech innovation hubs in the global South to play a more overt role in promoting social change through contributing to the 'thickening' of local democratic space and policy co-creation. ...

Managing Knowledge During Partnerships: A Case of Intermediaries in Agricultural Innovation System
March 23, 2017

Managing Knowledge During Partnerships: A Case of Intermediaries in ...

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"The advent of the Internet and its emerging collaborative web-based tools has assumed a crucial role in both inter- and intra-organizational knowledge management systems."

Media Development in the Digital Age: Five Ways to Engage in Internet Governance
March 23, 2017

Media Development in the Digital Age: Five Ways to Engage in Internet Governance

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"This report makes the case to this community that they can, and must, engage in the decision-making bodies that are shaping Internet governance (IG) to ensure that the Internet - and the growing media sphere it sustains - remains open, ...

Digital Democracy: The Tools Transforming Political Engagement
March 9, 2017

Digital Democracy: The Tools Transforming Political Engagement

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"How and to what extent are digital tools being used by parliaments, municipal governments and political parties to engage citizens to improve the quality and legitimacy of their decision-making? What can be learned from recent digital democracy ...

AidDrops
February 23, 2017

AidDrops

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"Connectivity is the lifeblood of migration." - Deidre McKay, interviewee on an AidDrops podcast This resource is a series of podcasts on SoundCloud featuring interviews conducted by Martin Dawes, a former BBC foreign correspondent and United ...

eHealth Africa (eHA)'s Polio Programme
February 17, 2017

eHealth Africa (eHA)'s Polio Programme

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"...help stakeholders make timely and better-informed decisions to ensure all eligible children in the regions are immunized with the Oral Polio Vaccine (OPV)..." Founded in 2009, eHealth Africa (eHA) develops people-centric and data-driven ...

Women in Agriculture: A Toolkit for Mobile Services Practitioners
February 16, 2017

Women in Agriculture: A Toolkit for Mobile Services Practitioners

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Created by GSMA mWomen in partnership with GSMA mAgri, this is a resource for mobile network operators (MNOs) and members of the wider mobile ecosystem who are thinking about developing mobile-enabled agricultural services (mAgri services) for ...

Refugees and Connectivity
February 13, 2017

Refugees and Connectivity

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"The current refugee crisis is the world's most pressing humanitarian challenge....This refugee crisis...is the first mass displacement of the digital age....These phenomena are creating a demand for mobile network operators to step into new ...

A Developer First. Pursuing a Career in Programming as a Woman from the Eastern Cape
February 8, 2017

A Developer First. Pursuing a Career in Programming as a Woman from the ...

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Author: Praekelt's Mitso Qalaba, originally posted February 8 2017 - Born and raised in the Eastern Cape, South Africa, I grew up in a rural widowed single-parent household. My upbringing is not unique for the country. I did not have ...

The Importance of Mobile for Refugees: A Landscape of New Services and Approaches
February 7, 2017

The Importance of Mobile for Refugees: A Landscape of New Services and ...

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"So important were mobile phones that, on arrival, many refugees asked for Wi-Fi or charging services ahead of food, water, or shelter. This phenomenon has generated significant interest, both from aid agencies - which are now recognising that ...

Dial 'N' for Nutrition? A Landscape Analysis of What We Know About m-Nutrition, m-Agriculture and m-Development
February 1, 2017

Dial 'N' for Nutrition? A Landscape Analysis of What We Know About ...

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"The purpose of this paper is to assist would-be implementers and evaluators to understand the landscape they are operating in, so they can design nutrition and agriculture interventions that stand the greatest chance of working, and evaluation ...

Shrinking Spaces: Online Freedom of Assembly and of Association in Pakistan
January 31, 2017

Shrinking Spaces: Online Freedom of Assembly and of Association in Pakistan

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The Association for Progressive Communications (APC) asserts that rights to freedom of assembly and of association (FoAA) are fundamental human rights, enshrined in the domestic law of Pakistan and the International Bill of Human Rights. These ...

ICTs for a Sustainable World #ICT4SDG
January 30, 2017

ICTs for a Sustainable World #ICT4SDG

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"Promoting the most practical and efficient use of information communication technology #ICT for the implementation of Sustainable Development Goals #SDGs..."

Keystones to Foster Inclusive Knowledge Societies: Access to Information and Knowledge, Freedom of Expression, Privacy and Ethics on a Global Internet
January 27, 2017

Keystones to Foster Inclusive Knowledge Societies: Access to Information and ...

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"UNESCO's vision of universal Knowledge Societies builds on a free, open and trusted Internet that enables people to not only have the ability to access information resources from around the world, but to also contribute information and knowledge ...

Coding Bootcamps: A Strategy for Youth Employment in Developing Countries
January 5, 2017

Coding Bootcamps: A Strategy for Youth Employment in Developing Countries

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From the International Telecommunications Union (ITU), this digital inclusion research report explores the history of the bootcamp phenomenon, identifies the primary models in operation, reviews how they contribute to the employment path, and ...

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