Opportunity in Washington, DC
With more than 30 years' experience providing Information Technology (IT) and Management Consulting Services worldwide, our founder, Rosa Caldas, formed ZemiTek in 2007. Based in the Washington, DC Metro area, we have delivered solutions to the Federal Government by supporting agencies such as: US Agency for International Development, US Patent and Trademark Office, US Department of Justice, US Department of Agriculture and Department of Homeland Security, among others; and internationally to their missions in Africa, Asia, Europe and Eurasia, Latin America, the Caribbean, and the Middle East.
The United States Agency for International Development (USAID) has contracted through ZemiTek partnered with CAMRIS International, to recruit and hire qualified individuals for the following position:
Title: Website Designer - United States Agency for International Development/Bureau of Africa/Sustainability and Development/Economic Growth
USAID's Bureau for Africa (USAID/AFR) seeks to strengthen and expand the Agency's engagement with African diaspora by enhancing communication and outreach efforts and convening public and private partners through an online space. Based on data collected from consultation with diaspora, surveys and literature reviews, the U.S.-based African diaspora report that finding valuable content on USG webpages can be cumbersome and confusing. This website will be considerably more intuitive and simple for partners to navigate and use, allowing diaspora to access pertinent information about working with USAID and the USG. Access to this information will also minimize the number of inquiries received by Cooperative Development Officers and the Bureau's Public Information and Outreach Team. It will also be content-rich, enhancing access to valuable information for enterprises, NGOs, CSOs, etc., and spurring diaspora engagement. The result will be that USAID/AFR will be a valuable convening body and expand our U.S.-based African diaspora network by promoting diaspora events and conferences, providing, virtual workshops, and access to trainings and mentorship opportunities. A further result will be that the website will fill the knowledge gaps of diasporas that impede their ability to engage and work with USAID. It is our hope that, by providing these tools, U.S.-based African diaspora organizations and entrepreneurs will have strengthened capacity and resources to effectively invest in their home countries.
Ideally, the website will provide a vibrant online ecosystem for diaspora to share experiences, network, and disseminate information. This website will also provide contact information for the USAID African Diaspora point of contact, link diaspora to USAID Mission Country Development Cooperation Strategies, and provide additional detailed information regarding how to work with USAID and diaspora engagement initiatives being undertaken by the U.S. government. It will be a space where USG diaspora offices and African governments can share pertinent updates.
ROLES AND RESPONSIBILITIES:
The consultant will work with the Economic Growth team in the Africa Bureau's Office of Sustainable Development (AFR/SD) to redesign the African Diaspora Marketplace (ADM) website, a diaspora program that ended in November 2016, and re-purpose the website from a specific program to a broader effort in the Africa Bureau at USAID. The purpose of the re-designed website is to facilitate engagement and networking among the U.S.-based African diaspora, informing them as to how USAID works in Africa and opportunities to partner with USAID in support of sub-Saharan African development. This project includes the re-design and re-hosting of the website. It is currently hosted by GoDaddy.com and the account was just renewed in February 2017. The website will be maintained by a point of contact within USAID's AFR Bureau.
- Website Design and Development: The consultant will create an initial mock up design of the website with the following pages:
- About Us
- Events/Training Opportunities
- Features of the diaspora website will be managed by a diaspora POC (TBD) and include:
- Contact form which is linked to the AFRdiaspora@usaid.gov email address
- Upcoming events
- Networking forum - in which diaspora can log into the website, using a username/password, and interact with other diaspora profiles via online forum and discussion pages
- Poll (data collection for visitors to website)
- Search function
- Ability to post videos on the website directly (particularly videos containing relevant Ted Talks or short webinar/trainings). No more than two videos posted at one time to ensure that load times are not impacted
- Pop-up window for registering for newsletter
- The website will be based on Drupal, a content management system.
- After receiving initial feedback on the design from USAID, the consultant will provide a second version of the website for review.
- Web Content including text, photos, videos, and audio recordings will be provided by USAID/AFR to the consultant for loading on the website. Testing of the website
- Host and Domain Setup: ZemiTek will source and set up hosting for the requested domain. Maintenance of the account will fall to the Diaspora POC at the conclusion of the project. ZemiTek will install and setup the website so that the Diaspora POC can maintain the site. The website URL will be org, an existing website owned by USAID.
- Content Entry: The consultant will enter the initial content provided by USAID/AFR. This will include text and pictures for each page of the website.
- Technical requirements: Browser Testing: The consultant will create the website and test to ensure it works with modern desktop web browsers. Consultant will also test to make sure that the site does not break when viewed on mobile devices.
- The website will be designed to be used across a wide range of browsers including: IE7-9, Firefox, Chrome, Safari and Opera. The site will be tested on Windows XP, Windows 7, OSX and Ubuntu.
- Project management, communications and tracking will be primarily handled by email, over the phone or through in person consultation (and/or Skype).
- GoDaddy hosts the current URL (org) but Zemitek should advise if another system may be more conducive to analytics such as, site statistics, goal tracking. Google Analytics?
- Minor content updates and revisions to the website (design, layout and functionality) within 30 days after launch and completion of the project are also covered. Upon completion of the 30 day period, the Diaspora POC (TBD) will take the lead on website maintenance and ensure that updates are implemented effectively via the content management system.
- USAID commitment to review mock up and approval final design
- The website should be based on the existing content management system – Drupal. The website should be created in a way as to allow quick loading and easy use in areas of the world without broadband.
- The website should have responsive web design so that is it easily viewable on computers, laptops, tablets, and cell phones
USAID Graphics Manual:
- Note that the consultant must also follow the USAID Graphics Standards Manual in choice of colors and fonts and include the appropriate USAID logo. See: https://www.usaid.gov/sites/default/files/documents/1869/USAID%20Graphics%20Standards%20Manual%20and%20Partner%20Co%20Branding%20Guide%20February%202016.pdf
DELIVERABLES AND ACTIVITIES:
- Mock up design 1
- Mockup design 2
- Account and login information for site maintenance
- Website deployed and working on specified devices and browsers.
- A backup copy of the files associated with the site via dropbox. Files should be sent to AFRdiaspora@usaid.gov
- A website reference manual outlining how to update content on the website including text, photos, register users of the site, and manage lists on the website. It should also include links to online resources.
- Training session online or in person of up to 3 hours on how to do updates to the website. Training may be undertaken online with recorded audio or in person.
QUALIFICATIONS, EDUCATION and/or EXPERIENCE
REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Associates, Bachelors or certificates in website design
- 5-8 years of experience designing websites for use on multiple platforms
- Proven experience using Drupal
- Experience working independently and under tight deadlines
- Experience designing websites for US government agencies
- Experience providing training on updating websites to staff members with either minimal or general knowledge
- Experience developing training manuals for updating websites
This is an opportunity for employment or a contract, but we reserve the right to make no selection or award.
ZemiTek and CAMRIS International offer competitive salaries and comprehensive benefits.
ZemiTek and CAMRIS International are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.