Nairobi, Kenya

The purpose of this one-week course, organised by The Centre for African Studies (CAFS), is to build the capacity of non-profit organisations in knowledge management by equipping participants with the knowledge, information, and skills to develop and carry out an effective knowledge management strategy. According to the organisers, one of the biggest challenges within an organisation is how to manage, document, use, and share the knowledge that employees have. Institutional knowledge is frequently used ineffectively, misplaced, or lost. As a result, organisations lose time and productivity, and use additional resources to retrieve, re-use, and regenerate knowledge and information. An effective knowledge management strategy will enable an organisation to generate, codify, store, use, reuse, share, and disseminate knowledge inside and outside of the organisation, leading to improved performance, time, and resource management.

The course focus includes the following:

• The Concept and Principles of Knowledge Management
• Conducting a Knowledge Audit
• Identifying Knowledge Gaps and Barriers
• Improving Research and Knowledge Generation
• Systems for Capturing Tacit Knowledge for Documentation
• Systems for Codifying, Storing, and Retrieving Knowledge
• Using Communities of Practice
• Documenting and Sharing Best Practices and Lessons Learned
• Information Dissemination in a Global Environment
• Defining KM Roles and Responsibilities
• Aligning Knowledge Management to a Strategic Plan
• Measuring the Impact of Knowledge Management Activities.

Click here for more information about course.

This course is designed for senior and middle-level personnel of non-profit organisations, including civil society organisations, donor agencies, foundations, and international development agencies.

Tuition fee is US$1,000. Tuition covers administrative and instructional costs, text, materials, supplies, health insurance, field trips, airport pick-up and drop-off, and certificate awards. Travel, accommodation, and all other expenses are the responsibility of the participant.

Click here to download the application form in PDF format.