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Emergency and Risk Communications (ERC) Project

Country

China

Region

South East and East Asia

Programme Summary

This initiative involved the use of face-to-face interaction and information and communication technology (ICT) to facilitate emergency risk communication (ERC) in China, to the end of fostering rapid training and message delivery during public health crises. In 2006, the United-States-(US)-based Centers for Disease Control and Prevention (CDC) joined with the Chinese Ministry of Health, Office of Health Emergency, and the Chinese Provincial Health Emergency Response Offices to adapt and test US-based ERC principles for cultural appropriateness in China. Goals included identifying additional strategies to assist in ERC planning (e.g., media partners), developing a draft of an ERC manual and test manual in 2 pilot provinces, and testing ICT systems through meetings of Health Emergency Response Officers (HEROs).

Communication Strategies

This intercultural communication project drew on face-to-face meetings and ICTs in an effort to build the capacity of public health officers to plan ahead for challenges and threats that may imperil the health of the Chinese public - i.e. from emerging infectious diseases such as avian influenza, pandemic influenza, HIV/AIDS, and severe acute respiratory syndrome (SARS). Specifically, approximately 80 HERO representatives from 11 provinces in China gathered in Xiangfan City, Hubei Province to engage in training sessions meant to build their capacity to assess various communication channels that might be used in the event of a public health emergency.

ICTs were used to facilitate this training/testing process; netconferencing took place across 7 provinces, and satellite training was offered at 3 provincial military hospitals. The hypothesis being tested here was that internet-based, long-distance, rapid training may be practical in China due to the fact that "the overwhelming majority of county level CDCs have good internet access".

According to organisers, this process was shaped by a culturally sensitive and participatory research approach. Namely, a "Chinese expert panel" worked collaboratively to develop a communication plan appropriate to China's needs - one based on the CDC's "Crisis and Emergency Risk Communication Principles" (for details, click here). After pilot training with the contents of the drafted guideline and testing training effectiveness, the expert panel revised and finalised this document, and created a set of checklists, pocket guides, and summary documents for local health authorities. Then, in advance of pilot testing of public workforce training (which involved use of multiple ICT modes), organisers carried out an assessment in 58 Global Fund Round 3 (GF3) project counties. Case studies, discussions, and message testing were subsequently carried out in Fujian Province, Sanming City, and Zhanghou.

Development Issues

Risk Management, Health.

Key Points

Organisers maintain that global disease detection, surveillance, and response are critical to prevent and slow the spread of emerging infectious diseases.

Partners

CDC; Chinese Ministry of Health, Office of Health Emergency; Chinese Provincial Health Emergency Response Offices; Global Fund 3.

Contact

Global Communication and Marketing Team - Coordinating Center for Health Information and Service

Li Richun, MPH
Health Communications Specialist
Centers for Disease Control and Prevention (CDC) China
China
Tel: 86 10 6532 9901

Placed on the Communication Initiative site January 23 2008
Last Updated January 29 2008

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