Connectivity
Connectivity, bandwidth, devices, platform, interfaces, standards, portals.

Content
News, information, databases, feeds - from media/businesses/government/citizen.

Community
Group dynamics, evolution of communities, support.

Culture
Trust, support, openness to change.

Capacity
Skills, talent, organisational support, training, human resources, processes, lawmaking.

Cooperation
Between citizens, industry, government, academia, non-governmental organisations (NGOs), external institutes.

Commerce
Electronic (E)-commerce/mobile (M)-commerce provisions, regulation.

Capital
Investments in ICT infrastructure, return on investment (RoI) metrics.