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Health Risk Communication Process Matrix

Summary

Source
Message
(content)
Channel
(process)
Receiver
(audience)
Outcome
Eval-
uation
NIH/
NCI
Improving detection of melanoma
Audiovisuals, videotapes, pamphlets, slides
General public, health professionals, patients, clinicians
Reduced incidence rates, cost savings in surgery and hospitalisation.
Impact
NIH/
NLM
Rapid dissemin-
ation and access to vital health information
MEDLARS network
Health professionals, librarians
Praise, concern and disappointment from health care community.
None
CDC/
NCEH
Exposure to radiation doses
Printed mats., 800 #, media outreach, public mtgs.
Community around Hanford Nuclear Facility
Build community trust and support
Process, outcome
NIH/
NIEHS
Fluoride's overall risks and benefits
Professional journals, public communication
Communities, public advocacy groups
Allay public concerns, prevent cessation of fluoridation programmes
Informal
FDA
Notify and alert TMJ patients
Media outreach, press releases, journal advertise- ments, notification letters
Patients, health professionals
Patients motivated to action (I.e.: joined registry, contacted physician
Under-
way
NIH/
NIMH
Reducing risky sexual behaviours
Videotapes, skills training, private counseling
Teenage runaways
Increase in condom use,reduce high- risk behaviour patterns.
Process, impact
ATSDR
Environ-
mental education and information for health profess-
ionals
Case Studies in Environmental Medicine series
Health care professionals
Enhance communication betw. physician and patient, improve diagnostic and treatment skills.
Process
FDA
Identify and alert heart valve patients
Press releases, press confs., notification letters, journal ads.
Patients, consumers, health profs., manufacturers.
Identified and notified 16,000 of 23,000 patients
Process
NIH/
NIEHS
Chronic drug users are at risk for developing kidney disease.
Press releases, background material, news- paper articles.
Consumers, physicians, manufacturers
Create awareness about risk of analgesic use
Un-
specified
ATSDR
Explain science, build trust and credibility
Public sessions, community org.s, interpersonal contact, media outreach
Community, environmental activists, other fed. agencies
Increase public trust and support
Process

Source

'Recommendations to Improve Health Risk Communication: Lessons Learned from the U.S. Public Health Service', by Tim L. Tinker Journal of Health Communication, Vol. 1, pp. 197-217, 1996.



Placed on the Communication Initiative site August 30 2001
Last Updated May 05 2008

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