According to the publisher, this book provides a "stimulating and readable coverage of a broad range of proven, practical and innovative techniques from around the world including:
consulting with clients and designing workshops;
beginning and ending workshops effectively;
strategies for new and experienced facilitators;
managing inappropriate behaviour and difficult situations;
facilitating cross cultural groups and diversity issues;
uses of music, storytelling, metaphors, visual techniques and outdoor learning;
processes for planning, problem solving, creative thinking and decision-making;
using technology to facilitate geographically dispersed teams;
processes for community participation and restorative justice;
techniques for evaluating workshops;
on-going professional development and maintenance for facilitators."
"Practical Facilitation" is designed for new and experienced facilitators, managers, consultants, staff developers, innovators, social and community workers and students.