As soon as a call is received regarding a child or area that had been missed by the polio immunization drive, the World Health Organization (WHO) office in the region organised for a response team is sent out to vaccinate the child and any other children missed in the area.

The concept of a phone line is seen as successful as parents or concerned citizens are given an opportunity to call anonymously and the anonymity also gives parents the courage to demand the right of their children to be immunised. The high number of parents, who had rung the numbers displayed on television, were seen as an indicator of the level of concern for ensuring children are protected from polio. Given the high volume of calls, the State Team extended the campaigns by an extra day. One of the people responding to calls was the former Commissioner for Health, Dr. Kola Olaosebikan.

NTA hopes to sustain the initiative by collaborating with the State to extend the arrangement to air numbers of key contacts so members of the public could call to report on service delivery at routine immunisation clinics, as well as report cases of acute flaccid paralysis in their communities.