Approaches to Awareness-Raising and Surveillance:

Developing Pandemic Communication Strategies: Preparation without Panic

...reports on a study of communication in the media regarding a potential avian influenza epidemic. The study provides recommendations for the development of future social marketing campaigns in the event of pandemics or other public health crises. The initial section of the paper provides background on avian influenza and related communication...

Avian Influenza Hotline - Facilitator's Training Manual and Training of Trainers Module: Information and Skills

...explores how to train operators to share information about avian influenza (AI) for hotline callers. The training has two parts: part one focuses on specific information about avian flu, as well as most frequently asked questions; and part two deals with interpersonal communication skills needed by hotline operators during telephone calls...

Promising Practices for Community-based Surveillance: Experiences from CARE's Work with Community-based Models of Avian and Human Influenza Surveillance in Five Countries

...published in Feb 2009, this paper illustrates CARE's approaches in avian and human influenza community-based surveillance since 2006, discussing the pros and cons of each model. The aim of the document is to highlight elements common to all forms of community-based surveillance, as well as context-specific differences, and to offer suggestions for replication...